Returns & Exchanges
At Powers Bike Shop, we want to ensure you are completely satisfied with your cycling gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.
Return Process
- 1.Verify Eligibility
Ensure your items are in new, uninstalled condition with all original tags and packaging intact to qualify for a full refund.
- 2.Request an RMA
Contact our support team with your order number to receive a Return Merchandise Authorization and a pre-paid shipping label.
- 3.Pack and Ship
Securely package your items, include a copy of your invoice, and drop the package off at any authorized shipping carrier location.
- 4.Receive Refund
Once our technicians inspect your return, we will process your refund or exchange within 3-5 business days to your original payment method.
